利用規約/Terms of Use

＜特定商取引法に基づく表記＞

販売業者：Electricland Tokyo
所在地 ：東京都 渋谷区 神宮前 5-28-7-307
メールアドレス：sales@electricland-tokyo.com
 
商品代金：商品ページをご参照ください
商品代金以外の必要料金：送料
支払方法および支払の時期：ご注文時 にクレジットカード決済 

商品の引渡時期：通常、ご注文日から２〜３営業日以内に発送致します。環境により商品着日は異なりますのでご了承くださいませ。
商品の引渡方法：各種宅配便

返品・キャンセルについて：商品の特性上、返品及び交換は受けかねます（発送の送り違い等を除く）。商品写真、説明をご覧の上、購入のご検討をお願い致します。

 

※上記以外の事項に関しましては、お取引の際に請求があれば遅延なく提示いたしますので、sales@electricland-tokyo.com までお問い合わせください。

 

＜ATTENTION TO THE INTERNATIONAL BUYERS＞

Condition
Request for refund or return is not acceptable unless we have made an error.

Vintage items may have marks, holes and other signs of wear. Please check the pictures of the items as well as the description of the item you are purchasing carefully. Also please note the colors of the images on this website may look different from the actual product you receive due to the pixel resolution and lighting effect.
You can always contact us for any question at sales@electricland-tokyo.com.

Disclaimer

Please be advised, that international shipments may be inspected or held by customs in YOUR country for any reason. This is a matter that is completely out of our control and there is NOTHING we can do for you. We cannot contact customs officials in YOUR country to request a package be released or request any information. Any international orders we accept are at the risk of the buyer in the event of any type of customs issues that may arise including but not limited to, duties imposed, confiscation, holds, non-delivery, and return. In the event a customs issue arises, please DO NOT ask us to fix it. No amount of complaining to us can change the fact that THERE IS NOTHING WE CAN DO. You personally will have to take it up with your country's customs' officials. In the even of any type of customs issue, we will NOT offer a refund of any type. As stated before, all international shipments are at the buyer's risk.

Finally, depending on the circumstances of the order, we may be required to ship to your billing address. Depending on the size of the order, we may or may not contact you about this change. If these conditions are not acceptable to you, please DO NOT place an order. These conditions may sound harsh, but it is to protect us from being blamed for events beyond of our control and fraud.

  

＜Privacy Policy＞
Electricland is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully. For complete transparency, this Privacy Policy is available on our homepage.
www.electricland-tokyo is a Shopify e-Commerce Store, their privacy policy can be viewed here: https://www.shopify.com/legal/privacy

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To protect your personal information online, we use SLL encryption on all data to and from our website. You can check the security validity by clicking the padlock icon that appears in the URL line of your browser.

 

What information do we collect about you, why do we collect it, and what do we do with it?

When you place an order on our website www.teejerker.com, we collect the following information in order to fulfil your order and contact you should a query arise.

• your name, 
• your address,
• your email address, and
• your phone number.

 

The information we don’t collect

We never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.

 

How will the information you provide be used?

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any outside third parties except to the extent necessary to fulfil that order.

We use the information you provide about someone else when placing an order, only to ship the product and to confirm delivery. We do not share this information with outside third parties except to the extent necessary to fulfil that order.

 

Who will my information be shared with?

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Mailchimp for email marketing.

 

How can you correct your information?

We want to make sure that your personal information is accurate and up to date. You can update your details at any time by emailing us at sales@electricland-tokyo.com 

You have the right to request a copy of the information that we hold about you. If you would like a copy, please contact us at email address. For security, and to protect your privacy, we will take reasonable steps to verify your identity before granting access or making corrections. 

 

Cookies

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse a website. They provide aggregated but anonymised information and analytics about our customers, but without identifying you. There are 4 types of cookies we may use: 

• Website functionality cookies which allow you to navigate the website and use our features, such as “Add to cart”.
• Website analytics cookies which allow us to measure and analyse how our customers use the website, to improve both its functionality and your shopping experience.
• Customer preference cookies which will remember your preferences (such as your location and local currency) when browsing or shopping on our website, so we can make your shopping experience as seamless as possible and more personal to you.

By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.

You can find out more information about cookies on the ICO website here.

 

Contact us

If you have any questions or feedback regarding this statement, you can contact us at email address. For more information, please visit the ICO website here. 

 

Future updates

We may change this policy from time to time to ensure it is up to date with current European data protection laws. If there are significant changes to the way we process your data, we’ll notify you via our website, and if you’re subscribed to our mailing list, via email too.

This page was updated on 12th April 2021.